Returns 

Return Policy

Bravco.com offers a 30-day return or exchange on most products. If you are not satisfied for any reason, you may return it to us for a full refund (excluding shipping) if it is:

• New and unused
• In its original packaging
• Accompanied by a copy of the packing list provided with the original purchase

The following products may NOT be returned:

• Special or Custom orders
• Merchandise that has been used
• Gift Cards
• Items not purchased at Bravco.com 

The return must be initiated within 30 days of shipping date of the merchandise. For your convenience, any item purchased online at Bravco.com can be returned to our Chicago, IL retail facility.

If returning items to Bravco.com, you are responsible for all freight charges. However, you will be credited for shipping if the product was damaged or defective, or the wrong item was shipped. Merchandise returned C.O.D. will not be accepted.

Refunds will be credited to the original purchasing credit card account number or purchasing gift card only.

How to Return Merchandise

You can either bring your item to our Chicago, IL retail store or return it by using a parcel service. Our street address is: 43 East Oak Street Chicago Il 60611